Automated SMS order notifications, abandoned cart recovery, and customer welcome messages — all connected to your DataFlows account via a simple WordPress plugin. Built for Australian businesses.
Install the plugin, paste your DataFlows API token, and click Test Connection. Your account name is confirmed immediately — no configuration wizards, no webhooks to set up manually.
Each notification type fires automatically on the corresponding WooCommerce order event. Toggle each one on or off from the WordPress admin panel.
SMS sent when a new order is placed at checkout.
{customer_name}, {order_number}, {shop_name}, {total}SMS sent when order status changes to Completed.
{customer_name}, {order_number}, {shop_name}SMS sent when an order is cancelled.
{customer_name}, {order_number}, {shop_name}SMS sent when a full refund is issued.
{customer_name}, {order_number}, {shop_name}SMS sent when a new customer account is created.
{customer_name}, {shop_name}SMS sent to logged-in customers who leave items in their cart. Configurable delay from 10 minutes to 24 hours.
{customer_name}, {shop_name}, {cart_url}WooCommerce customers enter phone numbers in all kinds of formats. DataFlows SMS normalises every number automatically before sending.
Local 0-prefix numbers converted to international format using your country code.
Formatting characters (spaces, dashes, brackets) stripped automatically.
+ prefix added to any number missing it.
Connect using your DataFlows API token. A Test Connection button confirms your account name immediately.
Sender ID is auto-loaded from your DataFlows account with a Refresh button — no copy-pasting IDs.
Default country code setting normalises local numbers automatically. Strips spaces, dashes, and brackets.
Dedicated DataFlows SMS menu item in WordPress Admin with separate Settings and Templates pages.
Converts local numbers starting with 0 to international format and adds the + prefix to any number missing it.
Each of the 6 notification types can be enabled or disabled independently from the WordPress admin panel.
A dedicated DataFlows SMS menu item appears in your WordPress Admin sidebar. Settings and Templates are split into separate pages for clarity.
Yes. The DataFlows SMS WordPress plugin integrates directly with WooCommerce order events. It supports Order Confirmation, Shipped, Cancelled, Refund, Welcome, and Abandoned Cart Recovery notifications, all sent automatically when the corresponding WooCommerce order status changes.
After installing the plugin, go to the DataFlows SMS menu in WordPress Admin, enter your DataFlows API token (found in Developers → Settings in your DataFlows account), and click Test Connection. Your account name will be confirmed immediately.
Yes. The Templates page in WordPress Admin lets you edit the SMS copy for all 6 notification types separately. Each template supports personalisation variables like {customer_name}, {order_number}, {shop_name}, {total}, and {cart_url}.
Yes. The plugin automatically strips formatting characters (spaces, dashes, brackets) and converts local numbers starting with 0 to international format using your configured country code. You set a default country code (e.g. 61 for Australia) in the Settings page.
Yes. DataFlows is an ACMA-registered Originating Telco and fully compliant with the Spam Act 2003. All SMS is sent via the DataFlows platform which enforces STOP opt-out handling and tracks opt-out status per subscriber.
The plugin detects when a logged-in customer leaves items in their cart. After a configurable delay (10 minutes to 24 hours), it sends an SMS using your Abandoned Cart template which can include a {cart_url} variable linking the customer back to their cart.
Get your free DataFlows API key, install the plugin, and start sending order SMS in minutes.