Automated order notifications, abandoned cart recovery, two-way inbox, and bulk SMS campaigns — all inside Shopify Admin. Built for Australian businesses, ACMA compliant.
All notifications send automatically via Shopify webhooks — no manual action needed. Toggle each one on or off individually from your Shopify Admin.
SMS sent the moment a customer places an order.
SMS sent when the order is fulfilled and shipped.
SMS sent when the carrier marks the order out for delivery.
SMS sent when the order is marked as delivered.
SMS sent when an order is cancelled.
SMS sent when a refund is processed.
SMS sent when a new customer account is created in Shopify.
SMS sent to customers who left items in their cart, with a configurable delay from 5 minutes to 24 hours.
Every notification type has its own fully customisable SMS template. Use personalisation variables to make every message feel personal.
{{customer.first_name}}{{order.name}}{{shop.name}}{{tracking_url}}{{checkout_url}}iMessage-style conversation threads grouped by customer. Reply directly from Shopify Admin.
Broadcast to all opted-in subscribers in one click with AI-generated copy variants.
Describe your promotion and get 3 ready-to-send SMS variants generated by AI.
Target All Subscribers, VIP, Lapsed, At-Risk, Abandoned Cart, Loyalty Members, and more.
Track SMS sent, delivered, and failed with delivery rate breakdowns per notification type.
Use DataFlows SMS inside any Shopify Flow automation — trigger SMS from any Flow event.
View all inbound messages from customers and reply directly from inside Shopify Admin. Conversations are grouped by customer phone number in an iMessage-style thread view.
Sync customers from Shopify, manage opt-in status, and stay compliant with Australian SMS law.
Pull up to 250 Shopify customers with phone numbers in one click. View name, phone, email, opt-in status, and opt-in date for every subscriber.
Configure opt-in keyword (e.g. JOIN, VIP20), opt-in confirmation reply, opt-out keyword (beyond STOP), and HELP response message from Settings.
STOP is always active and cannot be disabled — required by the Australian Spam Act, enforced by ACMA. Opt-outs are tracked per subscriber and honoured across all automations.
DataFlows SMS works inside Shopify Flow, giving you two actions you can drop into any workflow.
Fire an SMS from any Flow trigger — new order, loyalty point earned, tag added, review submitted, and more.
Add a customer to your DataFlows contact group directly from a Shopify Flow step — perfect for loyalty and VIP programmes.
Yes. DataFlows SMS is available on the Shopify App Store at apps.shopify.com/dataflows-sms. Install it directly from Shopify Admin and connect your DataFlows account using your API token.
Yes. The app supports 8 automated notification types including Order Confirmation, Shipping, Out for Delivery, Delivered, Cancelled, Refund, Welcome SMS, and Abandoned Cart Recovery. All are individually togglable and send automatically via Shopify webhooks.
Yes. The inbox feature shows iMessage-style conversation threads grouped by customer phone number. You can view inbound messages and reply directly from inside Shopify Admin.
Yes. DataFlows is an ACMA-registered Originating Telco and fully compliant with the Spam Act 2003. STOP keyword is always active and cannot be disabled. Opt-outs are tracked per subscriber and honoured across all automations.
Yes. The app includes a Send SMS action and an Add to SMS List action for Shopify Flow, allowing you to fire SMS from any Flow trigger such as a new order, loyalty point earned, or tag added.
Templates support {{customer.first_name}}, {{order.name}}, {{shop.name}}, {{tracking_url}}, and {{checkout_url}}. Each of the 8 notification types has its own fully customisable message template.
Install the DataFlows SMS app from the Shopify App Store and start sending in minutes.